Friday, March 23, 2012

IIT Kharagpur, Service Quality Management Management Development Programme

Department of Industrial Engineering and Management
Indian Institute of Technology Kharagpur
Kharagpur 721 302, INDIA


Management Development Programme
Service Quality Management
28-29 April 2012

Venue
IIT Extension Centre, Salt Lake City, Kolkata – 700106

download information and application form visit here http://www.iitkgp.ac.in/downloads/mdp_sqm_iem.pdf

Application and Fee:
The interested candidates are requested to send their applications to one of the coordinators by filling in the Registration Form provided with the brochure on or before 18th April 2012. Alternatively, the brochure can be downloaded from the website http://www.iitkgp.ac.in/topfiles/stc.php
A certificate of participation will be issued from the Office of Dean
(Continuing Education), Indian Institute of Technology Kharagpur, to
all the participants.

Late registrations are regretted! Total number of seats is restricted to 20
The fee for the TWO-DAY programme is Rs. 15,000 per candidate. The course fee includes training kits, working lunch and tea/ coffee during lecture schedule. The course fee DOES NOT include boarding and lodging for the participants. Payment is to be made through bank draft drawn in favor of “CEP-STC, IIT Kharagpur” payable at Kharagpur.

Venue: IIT Kharagpur Kolkata Campus, HC Block, Sector – III, Salt Lake City, Kolkata – 700106


Address for Communication:
Prof Jitesh Thakkar
Principal Coordinator
Department of Industrial Engineering and Management
IIT Kharagpur
Tel: 03222-281830
Mobile: +91-8001438700
E-mail: jt@iem.iitkgp.ernet.in
Prof K K Ghosh

Coordinator
Department of Industrial Engineering and Management
IIT Kharagpur
Tel: 03222-81832
Mobile: +91-9830046114
E-mail: kunal@iem.iitkgp.ernet.in

No comments: